Support

Questions about ^recap, trouble with your account, or something to report? Email recaplegal@outlook.com and a person will write back.

Report something

In the app, tap ··· on a card, comment or profile, then choose Report and pick the reason that fits. We review every report within 24 hours.

If someone looks under 21, choose Someone here is under 21. Underage accounts are deleted.

You can also email recaplegal@outlook.com with the person’s handle and what you saw.

Common questions

My confirmation email never came.

It’s sent from support@recapsocial.app, so check your spam or junk folder. Confirmation links expire after an hour. If yours did, create your account again in ^recap with the same email address and we’ll send a new link.

How do I reset my password?

On the sign-in screen, enter your email and tap Forgot password. If you’re signed in, go to Profile, tap the gear, then Change password. The email links to a page on this site where you choose a new password. Each link works once and expires after an hour.

What makes a valid password?

At least 6 characters, with an uppercase letter, a lowercase letter, a number and a symbol. Passwords that have shown up in known data breaches aren’t allowed.

How do I make my account private?

Go to Profile, tap the gear, and turn on Private account. Only your friends will see your cards, bar lists and badges.

How do I block or unblock someone?

Tap ··· on their profile or one of their cards, then Block. To undo it, go to Settings, then Blocked accounts.

Can I change my email address?

Not in the app yet. Email us from your current address and tell us the new one.

How do I delete my account?

In the app, from Settings. See how, and what gets deleted.